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  • Does Daichi have an online customer account or portal?

    Daichi does not currently operate an e-commerce portal or customer login system. The website serves as a product and company reference. To connect with us, write to support@daichi.co.in or call +91-6356635691.

  • How does Daichi handle the business information I share with them?

    Any information you share — whether through email, phone, or in-person with a regional representative — is used solely to process your inquiry or order. It is not shared with third parties for marketing purposes.

  • Who can I contact if I have a privacy-related concern?

    For any privacy-related queries, write to support@daichi.co.in with your concern. Our team will respond with the relevant information.

  • How do I place an order for Daichi products?

    All orders are placed through Daichi's network of regional representatives and authorised dealers. Contact your nearest Daichi representative or write to support@daichi.co.in with your product requirements and quantity to get started.

  • What payment methods does Daichi accept for bulk orders?

    Payment terms are discussed and agreed upon at the time of order through your regional representative. For details applicable to your account, write to support@daichi.co.in or call +91-6356635691.

  • Can I change or cancel an order after it has been confirmed?

    Order modifications depend on the fulfilment stage. Contact your regional representative or write to support@daichi.co.in as soon as possible with your order details. Our team will confirm whether changes can be accommodated.

  • What is the return policy for defective units in a bulk order?

    For return and refund queries related to bulk orders, write to support@daichi.co.in with your invoice number and details of the issue. Our team will respond with the applicable process.

  • How long does it take to process a refund?

    Refund timelines depend on the nature of the issue and the product category. Once your return is reviewed and approved, our team will communicate the expected timeline. Write to support@daichi.co.in with your invoice number to initiate the process.

Product Inquiry

Interested in our products? Submit your inquiry to get product specifications, pricing details, availability, and personalized support from the Daichi International team.